Return & Refund Policy
Key Information:
Return Window: 30 days from the delivery date
Restocking Fee: Not applicable
Refund Processing Time: Up to 14 days
Return Shipping Costs: Covered by the customer
Return Eligibility
Items can be returned within 30 days of delivery. To initiate a return, email us at info@echoattire.com Ensure the items are unused, unworn, and in their original packaging with tags attached. Returns will not be accepted after the 30-day period.
How to Return an Item
Contact Us First: Email info@echoattire.com with your order details and the reason for the return. Returns sent without prior approval will not be processed.
Follow Instructions: Once your return is approved, you’ll receive detailed return instructions.
Secure Packaging: Pack the item carefully to prevent damage during shipping.
Return Shipping Responsibility: Customers are responsible for covering return shipping costs.
Exchange: To request an exchange, contact us at info@echoattire.com with details of the item you’d like to exchange. We will guide you through the process. Again, customers are responsible for covering return shipping costs.
Business Information
Echo Attire is operated by Coutureculture LLC, a company registered in the USA. Our trading ID E41654212024-1.
Address: 21 Orinda Way Suite C244, Orinda, California, 94563, United States
Email: info@echoattire.com
Phone: +31616465866
Customer Services Hours:
Monday to Sunday: 9am - 6pm